<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Cloud Ping v2 Sensor
The Cloud Ping v2 sensor monitors the Transmission Control Protocol (TCP) ping times to its parent device from different locations worldwide via the PRTG Cloud. These locations are distributed among four continents around the globe.
Cloud Ping v2 Sensor
For a detailed list and descriptions of the channels that this sensor can show, see section Channel List.
Sensor in Other Languages
- Dutch: Cloud Ping v2
- French: Cloud Ping v2
- German: Cloud Ping v2
- Japanese: Cloud Ping v2
- Portuguese: Cloud Ping v2
- Russian: Cloud Ping v2
- Simplified Chinese: Cloud Ping v2
- Spanish: Cloud Ping v2
Remarks
Add Sensor
The Add Sensor dialog appears when you manually add a new sensor to a device. It only shows the settings that are required to create the sensor. You can change nearly all settings on the sensor's Settings tab after creation.
Basic Sensor Settings
Click the Settings tab of a sensor to change its settings.
Basic Sensor Settings
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Sensor Name
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Enter a name to identify the sensor.
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Parent Tags
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Shows tags that the sensor inherits from its parent device, parent group, and parent probe.
This setting is for your information only. You cannot change it.
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Tags
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Enter one or more tags. Confirm each tag with the Spacebar key, a comma, or the Enter key. You can use tags to group objects and use tag-filtered views later on. Tags are not case-sensitive. Tags are automatically inherited.
It is not possible to enter tags with a leading plus (+) or minus (-) sign, nor tags with parentheses (()) or angle brackets (<>).
For performance reasons, it can take some minutes until you can filter for new tags that you added.
The sensor has the following default tags that are automatically predefined in the sensor's settings when you add the sensor:
- cloud
- cloudpingsensor
- ping
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Priority
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Select a priority for the sensor. This setting determines the position of the sensor in lists. The highest priority is at the top of a list. Choose from the lowest priority () to the highest priority ().
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Usually, a sensor connects to the IP Address/DNS Name of the parent device. See the device settings for details. For some sensors, you can explicitly define the monitoring target in the sensor settings.
Cloud Ping Specific
Cloud Ping Specific
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Target Address
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Select if you want to inherit the IP address or the fully qualified domain name (FQDN) from the parent device or if you want to enter a custom target address:
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Custom Target Address
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This option is only visible if you select Custom above. Enter the IP address or the FQDN of the target device.
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Port
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Enter the number of the port that the sensor uses for TCP ping. The default port is 80.
This sensor does not support port 25.
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Ping Count
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Enter the number of Pings that PRTG sends in a row to the parent device in one scanning interval. Enter an integer. The minimum value is 1. The maximum value is 10.
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Region
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Select the regions from which you want to check the service:
- Asia Pacific (Sydney)
- Europe (Ireland)
- US East (Northern Virginia)
- US West (Northern California)
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Timeout (Sec.)
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Enter a timeout in seconds per Ping. You can enter a value between 1 and 30 seconds.
The actual timeout duration depends on the number of Pings that you entered under Ping Count. PRTG calculates this value by multiplying Ping Count by Timeout (Sec.).
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Sensor Display
Sensor Display
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Primary Channel
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Select a channel from the list to define it as the primary channel. In the device tree, the last value of the primary channel is always displayed below the sensor's name. The available options depend on what channels are available for this sensor.
You can set a different primary channel later by clicking below a channel gauge on the sensor's Overview tab.
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Graph Type
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Define how different channels are shown for this sensor:
- Show channels independently (default): Show a graph for each channel.
- Stack channels on top of each other: Stack channels on top of each other to create a multi-channel graph. This generates a graph that visualizes the different components of your total traffic.
You cannot use this option in combination with manual Vertical Axis Scaling (available in the channel settings).
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Stack Unit
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This setting is only visible if you enable Stack channels on top of each other as Graph Type. Select a unit from the list. All channels with this unit are stacked on top of each other. By default, you cannot exclude single channels from stacking if they use the selected unit. However, there is an advanced procedure to do so.
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Debug Options
Debug Options
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Result Handling
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Define what PRTG does with the sensor result:
- Discard result: Do not store the sensor result.
- Store result: Store the last sensor result in the \Logs\sensors subfolder of the PRTG data directory on the probe system. The file name is Result of Sensor [ID].log. This setting is for debugging purposes. PRTG overwrites this file with each scanning interval.
This option is not available when the sensor runs on the hosted probe of a PRTG Hosted Monitor instance.
In a cluster, PRTG stores the result in the PRTG data directory of the master node.
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Inherited Settings
By default, all of these settings are inherited from objects that are higher in the hierarchy. We recommend that you change them centrally in the root group settings if necessary. To change a setting for this object only, click under the corresponding setting name to disable the inheritance and to display its options.
For more information, see section Inheritance of Settings.
Scanning Interval
The minimum scanning interval of this sensor is 1 minute.
The recommended scanning interval of this sensor is 5 minutes.
Scanning Interval
For more information, see section Root Group Settings, section Scanning Interval.
Schedules, Dependencies, and Maintenance Window
You cannot interrupt the inheritance for schedules, dependencies, and maintenance windows. The corresponding settings from the parent objects are always active. However, you can define additional schedules, dependencies, and maintenance windows. They are active at the same time as the parent objects' settings.
Schedules, Dependencies, and Maintenance Window
For more information, see section Root Group Settings, section Schedules, Dependencies, and Maintenance Window.
Access Rights
Access Rights
For more information, see section Root Group Settings, section Access Rights.
Channel Unit Configuration
Which channel units are available depends on the sensor type and the available parameters. If no configurable channels are available, this field shows No configurable channels.
Channel Unit Configuration
For more information, see section Root Group Settings, section Channel Unit Configuration.
Channel List
Which channels the sensor actually shows might depend on the target device, the available components, and the sensor setup.
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Asia Pacific (Singapore)
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The response time of the target server at the location in msec
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Asia Pacific (Singapore) - PRTG Cloud Response
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If the query of the PRTG Cloud was successful or not:
- Up status: OK
- Down status: Failed
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Asia Pacific (Sydney)
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The response time of the target server at the location in msec
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Asia Pacific (Sydney) - PRTG Cloud Response
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If the query of the PRTG Cloud was successful or not:
- Up status: OK
- Down status: Failed
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Downtime
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In the channel table on the Overview tab, this channel never shows any values. PRTG uses this channel in graphs and reports to show the amount of time in which the sensor was in the Down status in percent.
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Europe (Ireland)
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The response time of the target server at the location in msec
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Europe (Ireland) - PRTG Cloud Response
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If the query of the PRTG Cloud was successful or not:
- Up status: OK
- Down status: Failed
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Global Average
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The global average response time in msec
This channel is the primary channel by default.
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US East (Northern Virginia)
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The response time of the target server at the location in msec
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US East (Northern Virginia) - PRTG Cloud Response
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If the query of the PRTG Cloud was successful or not:
- Up status: OK
- Down status: Failed
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US West (Northern California)
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The response time of the target server at the location in msec
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US West (Northern California) - PRTG Cloud Response
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If the query of the PRTG Cloud was successful or not:
- Up status: OK
- Down status: Failed
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More
Knowledge Base
What is the PRTG Cloud Bot?
What security features does PRTG include?